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Configure your account

Account and Subscription Management

Account and Subscription management tasks are done only though Immersive APM Web

New Customers

If you haven't already, start your subscription by choosing the plan right for you. Then, follow the steps to configure your account:

  1. Create a new tenant (What is this?)
  2. Create a new billing profile (What is this?)
  3. Create a new subscription (What is this?)

All Customers

  1. Create a new environment (What is this?)
  2. Create a new (application) grid (What is this?)

Account Components

Customer Account

A customer account is a personalized space provided by Immersive Fusion to its customers, where they can subscribe to, join and access various features and services. A customer account typically requires customers to create a profile with their personal information, such as their name, email address, and sometimes billing information.

Immersive Fusion Billing Model

Tenant

Accounts can have one or more tenants. A tenant represents organizational structure that is meaningful to the customer such the company itself or a department that has monitored or managed resources.

Billing Profile

Tenants have an associated billing profile that is used to pay for services used.

Subscription

A subscription allows aggregated billing for services rendered for the customer. They are a common pricing model used by businesses to offer their products or services to customers. With a subscription plan, customers pay a recurring fee at regular intervals (usually monthly or annually) to access the product or service. Plans are structured in a variety of ways depending on the nature of the product, service quality and reliability being offered.

For a list of current plans, click here

Environment

Managed resources for a tenant are organized by environments. Environments group different software applications based on their physical location, purpose or deployment designation. For example, applications in separate data centers or stages such as development and production.

Grid

Each managed application is a member of environment is referred to a grid.

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