Account Configuration¶
Account and Subscription Management
Account and Subscription management tasks are done only though IAPM Web
Configure your IAPM account structure to organize telemetry data and manage billing.
Account Hierarchy¶
graph TD
A[Account] --> B[Tenant]
B --> C[Billing Profile]
B --> D[Subscription]
D --> E[Environment]
E --> F[Grid]
E --> G[Grid]
Setup Steps¶
New Customers¶
| Step | Action | Description |
|---|---|---|
| 1 | Choose a plan | Select the subscription tier that fits your needs |
| 2 | Create a tenant | Set up your organizational unit |
| 3 | Add billing profile | Configure payment method |
| 4 | Activate subscription | Start your plan |
All Customers¶
| Step | Action | Description |
|---|---|---|
| 1 | Create environment | Organize by deployment stage (dev, prod) |
| 2 | Create grid | Add your application's telemetry container |
Account Components¶
Account¶
Your organization's identity in IAPM. Contains all tenants, subscriptions, and data.
Tenant¶
An organizational unit within your account. Use tenants to separate:
- Different companies (for agencies/MSPs)
- Business units or departments
- Cost centers
Billing Profile¶
Payment configuration for a tenant:
- Payment method (credit card, invoice)
- Billing address
- Tax information
Subscription¶
Your IAPM plan. Determines:
| Aspect | Description |
|---|---|
| Features | Available capabilities |
| Data retention | How long telemetry is stored |
| Support level | Response time guarantees |
| Billing cycle | Monthly or annual |
Environment¶
A logical grouping of applications. Common patterns:
| Environment | Purpose |
|---|---|
| Development | Local and CI/CD testing |
| Staging | Pre-production validation |
| Production | Live customer-facing systems |
Grid¶
A container for a single application's telemetry data. Each grid has:
- Unique API key for instrumentation
- Separate data storage
- Independent retention settings
Managing Your Account¶
| Task | Location |
|---|---|
| View/edit tenant | Billing → Tenants |
| Update billing | Billing → Billing Profiles |
| Manage subscription | Billing → Subscriptions |
| Create environment | Applications → Environments |
| Create grid | Applications → Grids |