Getting Started¶
Most monitoring tools hand you dashboards and charts and leave you to reconstruct what your system is doing. IAPM takes your OpenTelemetry traces, metrics, and logs and renders them as a place you can move through: services stand as towers, calls flow between them as traffic, and a service that has gone missing shows up as a gap you can see. This is spatial observability, and IAPM is the product that does it.
This guide takes you from first look to your own telemetry rendered in the Grid: explore a demo grid with no signup, then subscribe and send your own data.
Meet Tessa
Tessa is your AI Assistant inside IAPM. Once your data is flowing, you can ask her about your system in plain language and she answers from what is actually in your telemetry. Tessa is in ALPHA.
Try it before you sign up¶
You can explore IAPM with demo data before creating an account. Demo grids carry sample telemetry from simulated services, so you can move through a real system in IAPM without instrumenting anything of your own.
The fastest way in is the Chaos Simulator, a demo grid you drive yourself:
- Go to demo.iapm.app. A sandbox is created for you automatically.
- Click the controls to generate traffic and inject failures (latency, errors, timeouts, cascades).
- Open it in IAPM to watch the telemetry appear live.
To see it, you need the IAPM client. We recommend IAPM 3D, where the demo grid renders as a space you move through:
The same demo grids are also viewable in IAPM Web from the browser. For the full sandbox walkthrough, including the built-in Demo grid, see Sandbox. No subscription is needed to explore any demo grid, and in IAPM 3D you can also try light AI usage on them.
When you are ready to bring in your own telemetry, subscribe and provision a grid below.
Sign up and send your first telemetry¶
Signing up is self-serve end to end: you choose how to sign in, name your account, pick a plan, and land in the product. New accounts start on the free Start plan.
Free to start, but sending your own data needs a subscription
Exploring the demo grids needs no account, no subscription, and no payment details. Sending your own telemetry is different: it requires an active subscription and a provisioned grid. The Start plan is free, but provisioning a grid requires a valid credit card even on Start. See Plans & Pricing for all options.
Choose how you sign in¶
You can sign in three ways. All of them reach the same product; the only difference is which identity you bring.
| Sign-in method | Best for |
|---|---|
| Individual developers; a self-managed email and password | |
| GitHub | Developers who would rather use their GitHub identity |
| Microsoft | Organizations on Microsoft 365 or Entra ID, with work or school accounts and SSO |
Email and GitHub accounts land you in the web app at my.iapm.app; Microsoft accounts land you at azure.iapm.app. Both are the same application behind the same backend; the address differs only by how you signed in, so bookmark whichever one you land on.
For the full step-by-step, see Sign up and instrument.
What the sign-up flow asks you¶
The first time you sign in, a short Quick Start wizard walks you through three steps:
| Step | What happens |
|---|---|
| 1. Account | Name your tenant (the label for your subscription, environment, and grid). One field; the rest is filled in for you. |
| 2. Subscription | Choose a plan. Pick a Grid tier, optionally add Tessa and support add-ons, all in one cart. Some higher tiers show Coming soon while capacity is brought online; the tiers you can pick today are the ones ready to serve you. Start on an available tier now and upgrade when the higher tiers open. |
| 3. Final checks | Choose where your data is stored, accept the terms, and add a payment method. Metered items are billed on what you use at the end of the cycle, not charged up front. |
When the wizard finishes it provisions your subscription, environment, and grid, and drops you on the product hub.
Send your first trace¶
Once you are in, the fastest way to see the Grid light up is to send a stream of ready-made traces before you touch your own application:
This uses a ready-made trace generator, a single command-line tool you run locally, so there is no application to write or deploy. You point it at your grid with an API key and watch services appear.
Instrument your own application¶
When you are ready for your real system, add OpenTelemetry to it and point it at IAPM:
- In the web app, go to Administration → Grids and click Instrument on your grid to copy its API key.
- Configure your OTLP exporter to send to
otlp.iapm.app:443with your key. - Deploy. Once your app is sending, services appear in the Grid within a couple of minutes.
Explore your system¶
With telemetry flowing, choose how you want to look at it:
| Surface | What it is | Learn more |
|---|---|---|
| IAPM | The full spatial experience: walk your system, read it by shape and color, investigate a trace by moving into it | 3D docs |
| IAPM Web | Browser-based traces, metrics, logs, and account management | Web docs |
Need help?¶
| Channel | Best for |
|---|---|
| Live Chat | Quick questions, immediate support |
| Discord | Community help, feature discussions |
| YouTube | Video tutorials, walkthroughs |
| Contact Us | Sales, licensing, enterprise support |